DALIMUNTHE, A. M. Service Quality And Customer Relationship Management On Customer Loyalty With Customer Satisfaction As An Intervening Variable . Indonesian Journal of Economics and Finance , [S. l.], v. 2, n. 1, 2025. Disponível em: https://ijoeince.web.id/index/index.php/IJoEince/article/view/13. Acesso em: 7 sep. 2025.